Terms and Conditions
ACCOUNTING: ALL ADVANCE RENT PAYMENTS, BALANCES, AND SECURITY DEPOSITS ARE DEPOSITED IN AGENTS NON- INTEREST BEARING ESCROW ACCOUNT. Except the $50 processing fee which is earned upon entering into lease and payable to Agent.
ALL PAYMENTS: ALL payments are in USD. This agreement shall be binding when Agent has received the signed lease and initial deposit as rent. Initial deposit must be made with a charge card which will stay on file until after your departure and the property is reviewed and found in the same condition as upon your arrival. All additional payments must be made in certified check, bank check, cashiers check or money order, E-Check or credit card payment. NO PERSONAL checks accepted!!!. Balance including FL sales and lodging tax (totaling 12.5% ), security deposit and any other charges are due 60 days prior to arrival.
ACCOMMODATIONS: Individually and privately owned, each rental home reflects the tastes of its owner(s). Each is equipped with basic housekeeping items; laundry, cleaning or paper products may not be furnished. Linens and towels are furnished in all homes. Every effort is made to assure accurate descriptions with no misrepresentation intended. Substitutions and refunds will not be made upon arrival for any reason. Distances to the beach are approximate. Mobile/RV campers and boats on trailers are not permitted on the property. Tenant agrees to abide by all rules of any homeowners or condominium association, City and State Ordinances.
PETS: Dogs and/or any other types of pets are not permitted anywhere on the property unless the $150, per pet, non-refundable pet fee is included in this lease. This will include pets that belong to guests of our tenants. Any evidence of a pet being on the property without prior payment of the fee will result in a $350 per pet damage fee on your credit card plus any additional damages or cleaning fees that may have been incurred.
All pets must be on a lease at all times when outside the property. If your pet barks please take it with you when you are out. If we are called out by a complaint of your dog disturbing the neighbors you will be charged a service call fee and may be asked to vacate the property with no refunds.
It is advised that you crate your pet when it is left alone in the property. Any pet waste left in the yard or additional cleaning that results from your pet will be charged to the card on file at the rate of $35 per hour. All damages caused by the pet will be charged to the credit card on file.
GUEST OBLIGATIONS: (a) Reasonable and orderly conduct by all tenants in the leased residence with respect given to the terms of this lease, the property, the law and the neighbors; (b) Guest is responsible for damages as outlined under DAMAGES; (c) Guest agrees to indemnify and save Agency and its employees, free and harmless from any liabilities for any loss or damage whatsoever arising from, related to, or in connection with rental of the premises, including, but not limited to, any claim or liability for personal injury or damage or loss of property which is made, incurred or sustained by Guest (leaseholder) or Guests of Guest except only such personal injury caused by the negligence or intentional acts of the Owner or his Agent; (d) Guest agrees to evacuate the premises if State or local authorities, order a mandatory evacuation of an area that includes the leased premises, in which case Guest must take all possessions as re-entry cannot be guaranteed. Should any of the terms of this agreement be breached by Tenant, resulting in legal action on the part of the Agent or Owner against Guest(s) in court or a settlement is reached, the prevailing party shall be entitled to collect all costs of said legal action including, but not limited to, reasonable attorney’s fees.
NON-AVAILABILITY: Guests acknowledges that the availability of the home is not guaranteed. Should the home confirmed by Guest become unavailable for any reason whatsoever, Agent will inform Guest when non-availability is absolutely certain, and prior to check-in whenever possible. Every attempt to relocate Guest to a comparable home will be made, unless Guest requests a full refund in which case all monies will be refunded. Guest is responsible to pay any rental amount on a substitute rental home that exceeds the original reservation amount. Tenant acknowledges that repairs and maintenance to the grounds and buildings are ongoing and no cancellation or allowance is made for inconvenience due to same
OCCUPANCY/CONDUCT/EJECTMENT: The lease period begins at check-in on arrival date and ends at 10:00 AM on departure date. Unit is restricted solely to the specific number of occupants as described/advertised for each home (only babies sleeping in cribs not included in occupancy count). Landlord will not rent to anyone under age 24 (legal photo ID required upon request of Agent) and Leaseholder must be in occupancy of said unit during the entire lease period. Agent reserves the right to deny occupancy, evict and refuse refund to anyone at any time that appears to be detrimental to the property.
Guest acknowledges and agrees that Owner may remove or cause to be removed from the rental premises any Guest or occupant who, while at the rental premises, illegally possesses or deals in controlled substances, violates any of the terms of this Rental Agreement, is intoxicated, profane, lewd or brawling, who indulges in any language or conduct which disturbs the peace and comfort of other guests or neighbors, or which constitutes a nuisance, or which injures the reputation, dignity or standing or the rental premises, or anyone who fails to make a payment of rent at the agreed-upon rental rate and fees at the agreed-upon times, or anyone who fails to check-out a the agreed-upon time unless an extension of time is expressly agreed to b the Owner or the Owner’s Agent and the Guest prior to check-out. Admission to and removal from the rental premises are not and shall not be based upon race, creed, color, sex, physical disability or national origin. Any notice to vacate may be given orally or in writing by Owner to Guest or occupant, and if in writing shall be as follows: “You are hereby notified that this establishment no longer desires to entertain you as its guest, and you are requested to leave at one. To remain after receipt of this notice is a misdemeanor under the laws of this State.”
If any Guest who is asked to vacate early has paid in advance, Guest will forfeit all advanced payments. Owner may retain any security deposit without further notice as agreed upon liquidated damages, consideration for the execution of the Rental Agreement and in full settlement of all claims, or Owner, at Owner’s option, may proceed at law with any damages claim. Any guest who remains or attempt to remain in the rental premises after being requested to vacate shall be guilty of a misdemeanor of the second degree punishable in accordance with Florida law. If any person is illegally at the subject rental premises, Owner may call upon any law enforcement officer of this State for assistance. If the Guest is arrested, Owner shall employ all reasonable and proper means to care for any personal property which may be left at the rental premises by the guest; however, upon arrest, the Guest/guest shall be deemed to have given up any right of occupancy and to have abandoned such rights.
Guest may not assign or sublet rental unit.
POOL/SPA/CANAL: tenant acknowledges and specifically understands that drowning is the leading cause of death of young children in Florida and is also a significant cause of death for medically frail elderly persons. Consequently, tenant agrees, as a material condition of this Lease and as a material inducement to tenant to enter into this Lease, to constantly supervise, or provide constant adult supervision, when children or medically frail elderly persons use, are near, or have any possible access, intentional or unintentional, to the swimming pool/spa/canal that is part of the rental premises. Tenant further acknowledges and understands that the subject swimming pool/spa/canal and rental premises contain pool safety features designed to deny, delay or detect unsupervised entry to the swimming pool so as to reduce the risk of drowning or near-drowning incidents. Consequently, tenant agrees, as a specific material condition of this Lease and as a material inducement to tenant to enter into this Lease, to use all such safety devices as intended and to advise all family members, guests and invitees of said requirement, including, without limitation, any gate latches, exit alarms if applicable or swimming pool safety covers, if applicable. DO NOT TAMPER WITH OR DISABLE THE ALARMS.
DOCKS: Guest is responsible to read the property description to verify if the property comes with boat dockage. Guest must verify the depth and length of the dock and Agent will assume no responsibility if the guests boat will not properly fit. Trailer storage may or may not be available on the property guest must verify with the property description page.
PESTS/SEA GRASS: Properties are located in the Tropics and pests such as ants, scorpions and palmetto bugs are common. Every precaution will be taken, but not guaranteed, that your property will be free from living pests. Sea grass is common and does have a distinct and unpleasant odor. We have no control over the winds and the grass they may blow onto the shore of your property.
REPAIRS / RIGHT OF ENTRY / REFUNDS: Guest agrees to report all inoperative and/or missing equipment to Agent immediately. Service must be scheduled and may require parts to be ordered. Problems will be corrected as soon as humanly possible. Priority is given to air conditioners/heat, refrigeration, plumbing/septic, water or electrical problems. Agent or authorized employee or repairman, and landlord will have right of entry at any time. No refunds are issued for delay of check-in or early check-out (for any reason), damage to Guests’ belongings due to malfunctioning equipment/appliances, discoloration of clothing due to chemical content of water, mechanical failures of appliances/electronics, interruption/loss of utilities (including cable), or inclement weather including hurricanes or other acts of God.
DAMAGES: A Security Deposit Protection Plan is required so that the Agent can reasonably recover costs of damages incurred accidentally by Guest(s). Service calls made necessary by actions of Guests/Visitors shall be solely at Guest expense; and charged to the credit card on file, this includes but is not limited to clogging toilets. Meeting the guidelines listed in the guest directory will help ensure no charges to your credit card on file. Late check-outs are unauthorized and will result in an additional charge. Smoking in the unit will result in a $250 charge. Keys not returned at check out will result in a $100 charge to credit card on file. Failure to vacate boat slip and trailer facility at time of check out will result in an additional $250 charge. Exceeding maximum occupancy will result in a $200 per person charge. If the premises are rented furnished, an inventory list of furnishing and personal property provided therein shall be provided to the Guest upon check-in. Guest shall immediately notify Owner upon occupancy if any of the furnishing or property are missing or damaged. Otherwise, Guest shall be responsible for maintaining and returning said furnishings and property to Owner at the end of the subject Rental Agreement in the same condition it was in upon occupancy, absent only normal wear and tear.
STANDARD ITEMS LIST (SIL): Each rental home is equipped with the following items unless its brochure description states otherwise: dish towels, fully equipped kitchen (accommodates the total occupancy number), linens and bath towels.
TELEPHONE: Local calls from the leased premises are free; however, there may be an irremovable long distance block requiring a credit card to place calls. Unauthorized long distance charges via phone, fax, or computer entail cost of charges plus a $20.00 fee.
UTILITIES: Water, cable TV and electricity are included in rentals.
NON-LIABILTY FOR PERSONAL PROPERTY: Guest agrees that Owner and Owner’s agents shall not be liable for any loss of or damage to any personal property in or on the rental premises or stored in rooms or places provided to Guest in connection therewith, nor shall Owner or Owner’s agents or employees be liable to Guest, Guest’s family, guests, or agents for failure to repair or maintain any part of the rental premises or property contained therein, absent gross negligence. Guest further agrees that neither Owner, nor Owner’s agents or employees shall be liable for any damage to the personal property of the Guest, Guest’s family, guest or agents arising from theft, vandalism, fire, water, rain, acts of God or government, interruption of utilities, acts of other or other third party or external causes whatsoever. Any personal property left behind is immediately forfeited. IF personal property is found by cleaning staff and if the guest wishes it to be returned, guest will be responsible to send a pre-paid Fed-Ex pick up box within 3 days of departure. Coco Plum Vacation Rentals assumes no responsibility for personal items left behind.
HOLD HARMLESS: Guest is responsible for and shall indemnify the Agent and hold them harmless from any and all claims, liability, demands, actions, causes of action, expenses, damages, losses or injuries sustained by any person including Guest, Guest’s family, agents, guests or invitees as a result of or arising from the Guest’s subject occupancy and tenancy, including, but in no way limited to claims arising from the use of any pool, hot tub, spa-pool, water area or dock, which are part of the rental premises. Guest shall also be liable and indemnify Agent for attorney’s fees and court costs incurred by Agent in enforcing any of the terms, covenants or conditions of this Rental Agreement or which are sustained by Agent as a result of or arising from or during Guest’s subject occupancy and tenancy.
SECURITY DEPOSIT PROTECTION PLAN : This $69 Security Deposit Protection plan covers unintentional damages to the rental unit interior that occur during your stay, provided they are disclosed to management prior to check-out. THIS IS NOT TRAVEL INSURANCE. The policy will pay a maximum benefit of $3000.00. Any damages that exceed $3000.00 will be charged to the credit card on file. If, during your stay at one of our Rental Properties, an Insured Person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3000.00. Certain terms and conditions apply. Full details of the Security Deposit Protection coverage are contained in the Certificate of Insurance or Insurance Policy. The Security Deposit Protection can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Coco Plum Vacation Rentals, LLC any amount payable under the terms and conditions of the Security Deposit Protection. Please contact Coco Plum Vacation Rentals directly if you prefer to place a $3000.00 security deposit instead of this plan.
TRAVEL INSURANCE: Up to final payment of your reservation you may add CSA travel insurance to your reservation by calling Coco Plum Vacation Rentals. All policy questions for the plan should be directed to CSA at 800-554-9839
Mediation: In the event of a disagreement between the parties concerning an alleged breach or interpretation of this agreement, the parties consent to binding, mandatory mediation with a certified mediator in Marathon, Monroe County, Florida. The party not prevailing shall pay all the mediation fees. This agreement contains the entire agreement between the parties hereto and may be modified only in writing signed by all parties. This agreement shall be binding upon and insure to the benefit of the successors and assigns of the agent and the heirs, administrators, executors, successors and assigns of the owner. It shall be governed by the local ordinances of the municipality, County of Monroe, the laws of the State of Florida and the laws of the United States of America. If any provisions of this agreement inadvertently are in conflict with said ordinances or laws, the latter shall prevail.
CANCELLATIONS/ADDITIONAL CHARGES: Once these terms and conditions have been signed no changes or cancellations will be accepted and no
refunds issued. ADVANCE RENT PAYMENT IS ONLY REFUNDABLE IN THE EVENT OF CANCELLATION THROUGH CSA TRAVEL PROTECTION.
Travel Protection: Travel Protection Insurance is available through CSA Travel Protection. The plan is optional but we strongly recommend it.
In case of any unforeseen events, covered illness or weather events, this insurance helps protect your vacation investment.
IF YOU CHOOSE NOT TO PURCHASE THIS COVERAGE NO REFUNDS WILL BE GIVEN. Questions concerning CSA Travel Protection can be obtained
by reviewing the certificate of insurance on their website http://www.vacationrentalinsurance.com/ or calling 800-554-9839.
Guest authorizes final payment on charge card on file 60 days prior to arrival.
The Following will result in additional charges to the credit card on file:
- Bringing a pet into the unit without paying the PET FEE in advance will result in $350 being charged to the credit card on file.
- Missing Inch Beach passes, $50 per pass
- Not following departure instructions posted in the unit, missing items, intentional damages or excessive cleaning/laundry will
be charged to card as listed on the schedule in the unit. MAKE SURE you follow departure instructions!
- Exceeding the maximum occupancy stated on the lease will result in $300 per person being charged to the credit card on file.
- Failure to return all keys will result in $100 being charged to the credit card on file.
- Smoking in a non-smoking unit will result in $250 being charged to the credit card on file.
- Late check outs will result in $250 being charged to the credit card on file.
- Signature:____________________________ Date Signed______________
Coco Plum Vacation Rentals, LLC Pet Addendum to Rental Agreement
Pets permitted in rental home only as arranged in advance. Addition of any other pet is prohibited without prior approval. You are solely responsible for any damaged or personal injury caused by your dog.
To bring your pet(s), guest(s) must agree to the following terms:
1. Guests agree to keep their dog under control at all times.
2. Guests agree to promptly report any damage caused by pet(s).
3. Guests agree to pay any costs for damage done by pet(s).
4. If damages are not reported but are found by owners/agent, it will be documented and necessary replacement or repair costs will be charged to guest(s) credit card on file plus a processing fee of $50.
5. Guests agree that their dog is housebroken.
6. All pets must be up to date on rabies vaccinations and all other vaccinations. Heartworm preventative is highly recommended.
7. All pets are to be treated with Advantage or similar topical flea and tick repellent three (3) days prior to arrival. Fleas and ticks are very rampant in this area and can cause harmful/fatal illness to humans and pets. All items above are the sole responsibility of the pet owner.
8. Guests agree that the pet will not get on the furniture or bedding. There will be a $150 additional fee if pet hairs are found on the furniture or bedding.
9. Guests agree that dog(s) will be rinsed of sand & dried thoroughly before entering the unit. Dog towels are provided & must be washed, dried and returned to the proper spot before check-out. Guest linens & towels should never be used on your pet!
10. Guests agree that dog(s) will not be washed in the bathtubs or showers inside the unit. This must be done in the outside shower or with the hose in the carport.
11. Guests agree to adhere to local ordinances, leash laws and licensing requirements.
12. Guests agree to clean up after their dog(s) & dispose of their pet(s’) waste promptly.
13. Guests agree to keep dog(s) from being noisy or aggressive, and from causing any annoyance or discomfort to others. Guests will remedy any complaints immediately.
14. No personal pet beds or other such items should be put in the washer or dryer!
15. Repairs to any screening will be assessed at labor charges for rescreening if your dog(s) break through the screen for any reason.
16. All excess dog hair will be swept, vacuumed or otherwise picked up and removed from the inside of the unit prior to departure.
17. “Vicious or Dangerous Dogs” trained for dog fighting or with any tendency or disposition to attack any dog other domestic animals or humans without provocation, are not permitted at any time. Any dog with a recorded history of biting is strictly prohibited.
18. Bringing a pet other than the one(s) listed below into the rental unit will result in a $350 charge to your credit card on file.
By signing below I agree to adhere to these terms, certify the only pets in the property are listed and agree to the fees.
- My pet is under 50 pounds
My pet is a (breed): _______________________Weight______________
- My pet is under 50 pounds
My pet is a (breed): _______________________Weight______________
Guest signature Date